CYC-Net on Facebook CYC-Net on Twitter Search CYC-Net

Join Our Mailing List

Discussion Threads

Transcripts of Selected Group Discussions on CYC-Net

Since it's founding in 1997, the CYC-Net discussion group has been asked thousands of questions. These questions often generate many replies from people in all spheres of the Child and Youth Care profession and contain personal experiences, viewpoints, as well as recommended resources.

Below are some of the threads of discussions on varying Child and Youth Care related topics.

Questions and Responses have been reproduced verbatim.

ListenListen to this

Starting a program from scratch?


I am looking for advice/suggestions etc. regarding the steps, process and what aspects to keep in mind when starting a program from scratch.

I have just been hired by an established non-profit agency to set up a new counselling program that will meet the needs of the city's LGBTQ+ population.

I have never started a program before, and the agency knows this. I am to create a program logic model and program evaluation. Does anyone know where I can learn how to do this?

My deliverables are:

Direct service delivery to 80+ service users in 1 year.
Creation of a well running program, with evaluations in place.

Thank you in advance for your help.


Good luck on an excellent enterprise.

Dawne MacKay-Chiddenton

Does your local United Way or other granting body have resources, training and samples to follow? Is there a nearby University you could connect with to pick their brains?

One example....(I would Google others)….

Barring that you need:

Needs survey.....both qualitative (focus groups) and quantitative (use surveys and questionnaires).
A reference group or steering committee to run your developing ideas and questions past.
Questions should address not only the needs for service but also how people want service delivered e.g accessibility, location, model (peer run or professional or hybrid).

At a certain point when you have enough data you want to draft your program model and then present this to your focus groups and steering committee and get feedback.

Evaluation should also have items collected that are simple data aspects....who, how many, how long re service.....and qualitative aspects. Also you want to measure if what you have provided is making a difference in terms of request for service and presenting issues/needs/ problems.

Throughout you want to use the SMART framework for goal setting:


Hope this helps!

Rick Kelly

Hello Brandy,

I am a Child and Youth Care student and am currently learning about the characteristics of an effective program, if you think it could help with understanding some aspects to keep in mind, I can send you the power point. I myself do have experience with program planning. If you have any questions I am also experienced with using the logic model if you’re unsure about it.

Contact me if you have any queries.

Cheers :)
Cody Demings

Hi Brandy,

There's a book you can get from Ryerson University that is based on program development. When I did a mock assignment you need to identify the goals and needs that are being met, what you will need to run the program and who your stakeholders are going to be.

You need to implement activities, and questionnaires as to how you are going to know if it has been successful and if it’s meeting your clients’ needs.

If I think of anything else I will let you know.

Ann Violatzis

Another helpful resource:

Rick Kelly

Hi Brandy,

In a previous position I was required to use logic model templates to support planning and evaluating project outcomes. The guidance document below was helpful in understanding the process and choosing templates to identify and evaluate outcomes.

Hope this helps,

Catherine Byrne

The International Child and Youth Care Network

Registered Public Benefit Organisation in the Republic of South Africa (PBO 930015296)
Incorporated as a Not-for-Profit in Canada: Corporation Number 1284643-8

P.O. Box 23199, Claremont 7735, Cape Town, South Africa | P.O. Box 21464, MacDonald Drive, St. John's, NL A1A 5G6, Canada

Board of Governors | Constitution | Funding | Site Content and Usage | Advertising | Privacy Policy | Contact us

iOS App Android App