Hello fellow CYC's.
I am curious about your thoughts and personal experiences on bullying in the workplace. While there has been much research, studies and programming on children who bully, are bullied (e.g. Pepler's work), there hasn't been much about this issue occurring in the workplace. I am curious as to how you would define bullying in the workplace as I expect that the experiences will differ from place to place. Additionally, how your co-workers have responded (or not) to this, and what supports if any have you received from your supervisors.
Looking forward to your feedback.
Last year I had the pleasure of working for a week with Jane Middelton-Moz running a bullying program in northern Quebec. She has written a book on the subject of bullying in the workplace, and while I have not read it fully having seen her in action, in person – I can say she is a very knowledgeable reference, and a really awesome person.
http://www.middeltonmozinstitute.org/meet_jane/books/bullies.php may be worth the read for your query.
Andrew Middleton (no relation to her!) :)
You may find these sources as a useful beginning:
Elaine Douglas, Bullying in the workplace: an organizational toolkit
Managing workplace bullying: how to identify, respond to and manage bullying... by Aryanne Oade
Workplace bullying: what we know, who is to blame, and what can we do? By Charlotte Rayner, Helge Hoel, Cary L. Cooper
Bullying and harassment in the workplace: developments in theory, research... by Ståle Einarsen, Cary L. Cooper, Helge Hoel, Dieter Zapf
The Bully at Work: What You Can Do to Stop the Hurt and Reclaim Your Dignity by Gary Namie, Ruth Namie
Bullying and Emotional Abuse in the Workplace: International Perspectives in... edited by Ståle Einarsen
The complete guide to understanding, controlling, and stopping bullies by Margaret R. Kohut
The Bully-Free Workplace: Stop Jerks, Weasels, and Snakes From Killing Your... by Gary Namie, Ruth F. Namie
Dignity at work: eliminate bullying and create a positive working environment by Pauline Rennie Peyton
Research companion to the dysfunctional workplace: management challenges and...by Janice Langan-Fox, Cary L. Cooper
NHS nurse bullying 'drastically needs examination', warns Healthcare Commission 3 April, 2009 | By Charlotte Santry
NHS Employers guidance – Bullying and harassment
Ruth Hadikin, Muriel O'Driscoll The bullying culture: cause, effect, harm reduction…
Bullying and Emotional Abuse in the Workplace: International ... –
Ståle Einarsen, Cary L. Cooper, Helge Hoel – 2010 Bullying and harassment in the workplace: developments in theory, ...
Ken Rigby 2002 New perspectives on bullying, Jessica Kingsley Publishers.
Bullies in the workplace is actually pretty common. Ages range from 16 to retirement. I have experienced this in many fields including retail, food service, hospitality and even, (sadly) child and youth care.
Bullies in the workplace differ from your typical childhood bully in the sense that they are actually more effective in secretive tactics. Workplace bullies are also in control of the workplace. if you have a supervisor for a bully and you ask or a specific day off....good luck getting it. If you have the supervisors best friend for a bully and your cash is short by 100 dollars, be prepared to pay it back. The silent treatment and snubbing from social functions is the most common forms of bullying. The best way to deal with it, is respectfully and professionally talk to the person. Workplace bullies are similar to the school bully in the sense that they need an audience. If no one was there to listen to them talk about you, they wouldn't have anything to talk about. The best steps are talk to the person directly. Conflict resolution works well when both people are mature enough to handle it. If you get no where with Con Res, go above their head. To the immediate supervisor. and keep climbing until you get the appropriate resolution. But the old saying goes....kill them with kindness. and if that won't work, Give them enough rope and they will hang themselves.
Hope it helps
Sara Doiron CYC