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Authoritarian staff / Anti-bullying curriculum? / CYC practice the same as Youth Work? / Clinical psychologists? / Dual qualified residential workers? / Earning respect / Investing in mental health training / Language, manners, respect / Not liking a youth / Outcomes of therapeutic residential work? / Physical disabilities? / Private practice / Qualitative analysis software / Regression in young children / Runaway teens / Self-esteem group / Systems in crisis / Taking kids home? / Therapeutic rooms? / Upcoming placement in women's shelter / What should and what shouldn't be allowed? / Youth not taking consequences seriously?